Customer Support Agreements

Tailored agreements

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Strong partnership

Customer Support Agreements strengthen the relationship between dealer and customer. Regular service checks encourage both parties to keep in touch, creating a unique partnership.

Focus on core business

Customer Support Agreements give you peace of mind to focus on the most important parts of your business. Choose the areas in your business that need improving to ensure correct and smooth operations take place at your job site.

Cost control

With a Customer Support Agreement, an agreed price per hour helps you plan your operations, reduce your risk and make you more competitive in bidding for contracts.

Maximize uptime potential

Trained Volvo Service Technicians and Volvo analysis tools use the latest technology to monitor machine operation and performance, ensuring maximum uptime potential.

KEEPING YOUR BUS AT PEAK PERFORMANCE

Your Volvo bus is a high-quality vehicle, built to ensure you can run a trouble-free and money-making business. However, maintaining your bus at peak performance requires correct servicing at the right time. And that is what Genuine Volvo Service is all about.

GOLD CUSTOMER SUPPORT AGREEMENT

The Gold Customer Support Agreement is our most comprehensive offer. This agreement offers preventive maintenance, inspections and needed repairs carried out by trained Volvo Service Technicians. Your dealer will perform the same actions as a blue agreement including repair on all parts to meet the high expectations of productivity and uptime.

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SILVER CUSTOMER SUPPORT AGREEMENT

The Silver Customer Support Agreement offers the same actions as a blue agreement as well as carrying out repairs on selected components.

BLUE CUSTOMER SUPPORT AGREEMENT

The Blue Customer Support Agreement offers preventive maintenance and inspections. Analysis tools and services like CareTrack, Volvo Oil Analysis and MATRIS analysis can be included to monitor your machine.

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WHITE CUSTOMER SUPPORT AGREEMENT

The White Customer Support Agreement offers regular machine inspections carried out by trained Volvo Service Technicians on all vital parts and functions.

IMPROVE YOUR BUSINESS

Let’s discuss how we can help you.

Contact us